Contact Us
We're a small independent team dedicated to researching and reviewing new sweepstakes casinos for players across the US. Whether you've spotted something that needs updating, have a question about how we work, or want to explore a commercial arrangement, this page tells you the right way to reach us.
How to Reach Us
The fastest way to get a response is by email. We aim to reply to all messages within two business days, though complex enquiries may take a little longer.
General enquiries: [email protected]
Please include as much detail as you can — a vague message is slower to resolve than a specific one. If your question is about a particular sweepstakes casino or offer listed on this site, naming it in the subject line helps us route your message to the right person straight away.
What We Can Help With
- Factual corrections — If you believe a rating, offer detail, eligibility restriction or state availability we've published is out of date or inaccurate, please let us know. We take accuracy seriously and review every flag we receive.
- Editorial questions — Curious about how we assess platforms, how our editorial ratings are calculated, or why a specific sweepstakes casino was or wasn't included? We're happy to explain our process.
- Responsible play concerns — If you or someone you know is experiencing difficulties related to gaming, please visit our responsible gambling resources for guidance and support contacts. Our editorial inbox is not monitored for urgent welfare concerns — please use the resources listed there directly.
- Partnership and commercial enquiries — We work with sweepstakes casino operators on a clearly disclosed affiliate basis. If you represent a platform and want to discuss inclusion or commercial arrangements, reach out at the address above and mark your subject line "Partnership enquiry."
- Press and media — Journalists or researchers covering the sweepstakes casino space in the US are welcome to get in touch for background information or comment.
What We Are — and Are Not
Best Sweepstakes Casinos is an independent comparison and review site. We research platforms that use the promotional sweepstakes model — where players use Gold Coins for entertainment and Sweepstakes Coins for prize eligibility — and we publish our findings to help US adults make more informed choices.
We do not operate any sweepstakes casino, process any coin purchases, issue prizes, or hold player funds. If your question is about a specific platform — a coin balance, a redemption, an account issue — you will need to contact that operator directly. We have no visibility into individual accounts and cannot intervene on your behalf.
You can read more about who we are and how this site is run on our About Us page.
Commercial Transparency
Some of the platforms featured on this site have a commercial relationship with us — we may earn a commission if a reader signs up through one of our links. That arrangement does not buy a higher rating or a more favourable write-up. Our editorial assessments are carried out independently, and commission does not determine position. Our terms and conditions set out the full disclosure.
Response Times and Limitations
We are a small editorial team, not a large support organisation. We read every message but cannot guarantee a personal reply to every one. Messages that are abusive, off-topic, or clearly automated will not receive a response. We do not provide legal advice, tax guidance, or personalised recommendations about whether a particular platform is available or appropriate for your state.
For questions about state availability and eligibility, the most reliable source is always the operator's own terms and conditions page, which will list excluded jurisdictions and age requirements. Availability of sweepstakes casinos varies by state, and laws in this area change frequently.